Launched on 8 September 2016, the Food Services Industry Transformation Map (ITM) highlights the need for a major makeover to combat manpower shortage and increase efficiency. Through collaborations with entities such as SPRING Singapore, Restaurant Association of Singapore and the Food, Drinks & Allied Workers Union, the ITM pushes the development of innovative food formats, adoption of technologies within local food and beverage establishments, and internationalisation. Strategies to attract more workers include job redesign, mapping out clear progression pathways and raising employees’ skills and versatility.
It’s quite common to find fault with service staff when things go wrong, but here are a few deserving EXSA winners you will be hard pressed to pick on.
Embrace Your Future
There are new treats flavouring up the air at Pasir Ris Central. Journalists Fawwaz Baktee and Jonathan Tan check out what’s plating up.